Terms & Conditions

Last updated: August 26, 2026

Welcome to Beonon. By accessing and using Beonon.com, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. General Information
Beonon is an online retailer offering beauty, cosmetics, fragrances, fashion, and lifestyle products, operated by Beonon Ltd, located at 10838 Modena Terrace, Philadelphia, PA 19154, United States. We reserve the right to modify these terms at any time; material changes will be reflected by an updated “Last updated” date above.

2. Product Information
We strive to ensure all product descriptions, images, pricing, and availability information are accurate. If an error occurs (e.g., incorrect price or description), we will correct it and notify affected customers before fulfilling any order impacted by the error.

3. Pricing
All prices displayed on the website are in US Dollars (USD) unless otherwise stated. Prices may change without prior notice; the price charged is the price displayed at the time your order is placed.

4. Orders
Orders are subject to acceptance and availability. We reserve the right to cancel any order for reasons including product unavailability, pricing errors, suspected fraud, or payment issues. If we cancel an order, you will be notified and fully refunded.

5. User Responsibilities
You agree to provide accurate information during registration and checkout and to use the website only for lawful purposes.

6. Intellectual Property
All website content — including text, graphics, logos, images, and designs — is the property of Beonon or its licensors and may not be copied, reproduced, or distributed without written permission. Third-party brand names and trademarks referenced on this site remain the property of their respective owners.

7. Limitation of Liability
Beonon shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website, to the extent permitted by applicable law.

8. Governing Law
These Terms & Conditions are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict-of-law principles.

9. Contact Us
Questions about these terms? Contact us at info@beonon.com or +1 (215) 948-2143.

Privacy Policy

Last updated: August 26, 2026

At Beonon, we respect and protect your privacy.

Information We Collect
Name, email address, phone number, shipping address, billing information, order history.

How We Use Your Information
We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Improve our products and services
  • Send order updates and, where you’ve opted in, promotional offers

Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Third-Party Services
We may use trusted third-party providers for payment processing, delivery, analytics, and marketing. These providers only receive the information necessary to perform their function.

Cookies
Our website uses cookies to improve user experience, measure site performance, and personalize content. You can control cookies through your browser settings.

Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at info@beonon.com.

Shipping Policy

Last updated: August 26, 2026

Shipping Coverage
Beonon currently ships orders throughout the United States. We work with trusted shipping carriers to ensure your products arrive safely and efficiently.

Order Processing
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays may require additional processing time.

Estimated Delivery Times

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–4 business days (where available)
  • Remote locations: delivery times may vary by destination

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other unforeseen circumstances.

Shipping Fees
Shipping costs are calculated at checkout based on delivery address, order value, package weight, and selected shipping method. Free shipping promotions, when offered, will be clearly displayed on the website.

Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information (where available).

Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Beonon is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Lost or Delayed Shipments
If your package appears lost or significantly delayed, contact our customer support team and we’ll work with the carrier to investigate.

Contact Us
For shipping questions, reach us via info@beonon.com or our Contact Us page.

Return & Refund Policy

Last updated: August 26, 2026

At Beonon, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.

Return Eligibility
You may request a return if:

  • You received a damaged item
  • You received the wrong item
  • The item arrived defective
  • The item does not match the description on our website

Return Window
Eligible items may be returned within 30 days of delivery. To start a return, contact our support team with:

  • Your order number
  • A description of the issue
  • Photos of the product (if applicable)

Return Method
Approved returns must be sent to the return address provided by our support team once your request is approved.

Return Conditions
Returned products must:

  • Be unused and in original condition
  • Include original packaging, labels, and accessories
  • Be accompanied by proof of purchase

Non-Returnable Items
For hygiene and safety reasons, the following are generally non-returnable unless received damaged, defective, or incorrect:

  • Opened cosmetics and beauty products
  • Used skincare products
  • Personal care items
  • Gift cards
  • Clearance or final-sale items

Return Shipping & Return Label
If the return is due to our error (wrong item, defective product, damaged shipment), Beonon covers the return shipping cost and provides a free prepaid return label. For all other approved returns, return shipping costs may be the customer’s responsibility.

Restocking Fee
Approved returns not resulting from our error may be subject to a 20% restocking fee, where applicable.

Refund Process
After we receive and inspect the returned item, we’ll notify you of the approval status. Approved refunds are typically processed within 7 business days to the original payment method. Your bank or card issuer may require additional time to post the refund.

Exchanges
We do not currently offer direct exchanges. If you receive a defective, damaged, or incorrect item, contact support — we may send a replacement instead.

Order Cancellation
Orders may be cancelled before shipment. Once processed or shipped, cancellation may no longer be possible; the return procedure above applies instead.

Contact Us
For return or refund questions, contact info@beonon.com with your order details.

Authenticity Guarantee

100% Authentic Products

Beonon is an independent retailer. We purchase the beauty, skincare, and fragrance products we carry, including French Avenue, from authorized dealers and distributors, and we retain invoices as proof of sourcing for every product — we do not sell counterfeit, replica, or gray-market goods.

If you ever have a concern about a product’s authenticity, contact our support team at info@beonon.com, and we’ll address it directly.