Beonon-Return & Refund Policy

Return Policy

Return and Refund Policy

We are committed to providing quality products to our customers. While we hope that you are always satisfied with your Beonon Beauty purchase, we realize there are times when you may need to return a product. If you will need to return your product, please review the information below.

*Returns must be made within 21 days of your receipt date for a refund.

*Merchandise must be in its original, unopened, and unused condition.

*We regret that we do not refund the original shipping costs with the return.

*Please note on the front side of your receipt or packing slip the reason for your return

*No Restocking Fees

*For Defective Products Reason no need to pay extra fees for returned products

Return Reason:

*Arrived Damaged

*Expired Item

*Quality Not as Expected

*Receiving Wrong items

 

How Will Customers Get The return Level?

* For defective products Reason :

**when the product is incorrect, damaged by the carrier, or defective in another way see in the Box

For customer remorse:

This happens when the customer purchased the wrong product, it doesn’t fit, or they no longer want the item its the customer’s responsibility

How can customers return your products?

*Our Customers Can Return Your Products By mail

Return Not Accepted:

**If Your Products are lightly used or opened Not accepted

Return address:

Please mail your Beonon  return to:

   *Beonon

   *Attn: Returns/Exchanges Dept

   *10838 Modena Terrace, Philadelphia 19154, PA, USA

   * Support Email: return@beonon.com

   *Support Number: +1 215-960-6829 (10 am-8 pm)

You will be responsible for the return shipping & handling charges, which will not be refunded unless you received damaged merchandise (see Damaged Products Policy).

     *Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise.  We are not responsible for lost packages.

     * All returns will be credited to the original credit card used at the time of purchase.

    *Returns will be processed within 1-2 weeks of our office receiving your item.

    *Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.

    *Please do not mail any packages C.O.D., as they will not be accepted.

    *Only items purchased on www.beonon.com may be accepted for a return.  

    *Please contact customer service with any questions by email at return@beonon.com or by phone at +1 215-960-6829 (10 am-8 pm)

Please Note:  Empty containers cannot be accepted for refund.

DAMAGED PRODUCTS POLICY:

        If you receive an item that is broken or damaged, you may contact customer service within 21 days for a replacement.  Items will not be replaced after 21       days.  Please contact customer service with any questions by email at return@beonon.com or by phone at +1215-960-6829

     we will respond with the appropriate return and/or exchange instructions.