Answer: Yes! You can cancel an order as long as we haven’t packed it for you. As soon as the order is canceled, we refund the entire amount paid for the order.

   2. How long will the refund take post-cancellation?

   Answer: We initiate the refund immediately upon cancellations. The time for the refund to reflect in your source account might vary depending on the payment mode used: 1. If you paid using your bank, it will reflect in the source account within 5 to 7 working days from the time of refund initiation. Please note that this is the time taken by the respective banks to process your refund.

   3. Does BEONON assure of a complete refund against my canceled order?

   Answer: Absolutely! Although we must add that cancellations are not a very happy thing for us.

  4. Help! The ‘Cancel’ link is disabled.

   Answer: Well, it can mean two things: 1. The order might have already been packed or shipped out; in which case you can refuse the delivery of the order. No worries! 2. Something might not be working as it’s supposed to, on the website. Give us a call or send us an email and we’ll help in fixing it.