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FAQ

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Frequently Asked Questions

Shipping & Delivery

Standard shipping typically takes 3–7 business days within the U.S.

Currently, we only ship within the U.S. Stay tuned as we work on expanding our reach!

Standard shipping is free on orders over $25. For orders under $25, a flat shipping fee of $7 applies.

Returns & Exchanges

We accept returns under special consideration. Items must be unused and in original packaging. Please see our return policy for details from the menu bar.

Visit our Returns page to learn more or fill out the form in our contact page, and we’ll guide you through the process.

Order Issues

Orders can be changed or canceled within 1 day of placement. Please contact our support team for assistance

We’re here to help! Contact us with a photo of the damaged item, and we’ll arrange a replacement or refund.

Product Information

Yes, all our cosmetics are cruelty-free and ethically sourced.

Check our Size Guide on each product page to ensure a perfect fit. Feel free to reach out if you have specific questions.

Account & Payment

No, you can checkout as a guest, but creating an account allows you to track your order history and enjoy faster checkout.

We accept all major credit cards, Paypal, Stripe, Google Pay, Amazon Pay, and Apple Pay

Promotions & Discounts

Yes! Sign up for our newsletter and receive 10% off your first order.

Only one discount code can be applied per order.

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